Clearance delays occur for a variety of reasons. Some examples include:

• Missing documentation
• Incomplete, missing, or inaccurate information on documentation
• Additional documentation needed by regulatory agencies
• Processing required by additional regulatory agencies
• Missing piece(s) of multiple-piece shipment

If additional information is required from the shipper or recipient, Fenix Movers will attempt to contact them. Once all requirements are fulfilled, your shipment will be cleared to move to its final destination.

Before you ship, check to see if your product has an Export Control Classification Number (ECCN), a five-digit, alphanumeric code that identifies the technology level and capabilities of your product. You’ll use this code to find out when and where you need an export license. 

A Commercial Invoice is used to record accounts receivable for the seller and accounts payable for the buyer. The content of the Commercial Invoice is almost always the same as the Pro Forma Invoice. However, the final sale price may vary with the Pro Forma Invoice, as the Pro Forma Invoice is issued before an actual sale takes place. Its purpose is to give a customer a clear idea of what to expect, and it acts as a good faith estimate showing what can be known in advance, such as prices and terms, and an average billing amount for the types of items being requested. A customer may also use a Pro Forma Invoice to decide whether or not to place an order. The purpose of a Commercial Invoice is to request payment for items that have actually been sold by showing the amount that should be paid.